As treatment facility owners, we understand the costs of being distracted by insurance companies and
the billing games they play. Here are a few examples:
- The insurance company will pay a very low "allowed amount" compared to the billed amount that cannot be justified (usually this is a debate over usual and customary billing for a specific region).
- Denials over medical necessity.
- Payments going to the client instead of the facility.
We face these challenges on a daily basis. The end result is wasted time, resources and money. This is valuable time that we could spend enhancing our client care.
Claim Path grew out of an impossible situation that we found ourselves in with the insurance companies. The purpose of Claim Path is to assist the treatment facility in the billing process. Once all methods have been exhausted by your team of internal or external billers, Claim Path takes over, going after the "dead" money.
Claim Path performs a detailed forensic audit using the electronic data systems of the insurance companies. Using simple data from the treatment center, such as patient name, date of birth, insurnace policy number, admit date and discharge date, our
team manually rebuilds all the billing data going back for 18 months. We locate every low paid or no paid claim and add it to our "to-do" data list. Then, our team goes to work by calling about each and every claim, and
documenting the call with insurnace company reference numbers. The claim is then sent to one of our other 3 departments in order to get the claim paid higher. Our three departments consist of corrections, verbal reprocessing, and